Refund & Return Policy

We want you to feel confident when placing an order with us. This policy outlines how returns, refunds, and exchanges are handled.

You may request a return within 14 days of receiving your order. To be eligible for a return:

The item must be unused, in its original condition, and in the original packaging.
Proof of purchase (order confirmation or receipt) is required.

Items that are damaged due to misuse, improper handling, or normal wear are not eligible for return.

The following items are not eligible for returns or refunds:

Once your return is received and inspected:

If approved, your refund will be issued to your original payment method.
Please allow 5–10 business days for the refund to reflect in your account, depending on your bank or payment provider.

Shipping charges are non-refundable, unless the return is due to our error (incorrect or defective item).

We only replace items if they are:

If you need an exchange, please contact us with photos and order details for faster processing.

Orders can be canceled within 24 hours of placement, as long as they have not been processed or shipped.
Once an order has been shipped, it cannot be canceled and must follow the return process.

If your order arrives damaged or incorrect:

We will arrange a replacement or refund at no additional cost to you.

Customers are responsible for return shipping costs unless the item is defective or incorrect.
We recommend using a trackable shipping method, as we cannot guarantee receipt of returned items.

Please note: delivery timelines may impact when you can initiate a return.

For return requests or questions, please send us a message with your order details. We’ll confirm eligibility and guide you through the next steps.

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